Remote surveillance during a resit

Posted by Natasa Brouwer, on Oct. 5, 2021, 3:04 p.m.



Collectieve intelligentie, BA Informatiekunde


Maarten Marx


Guusje Smit, Project leader Surveillance on distance

Situation before the intervention

The formative exam and the final exam were organised in the digital exam room of the UvA. For the resit, the digital exam room was too expensive and it was not available.


The resit was taken online with surveillance on distance.

Type of exam
Digital exam in Remindo, resit

Type of Surveillance
The students made the exam from home, with ProctorExam Pro + mobile camera

Number of students
19 students registered by the teacher
14 students present

Number and types of incidents
Total: 15 incidents

4x Student left the exam room without submitting
1x Internet disconnected
1x Student talking
1x Student left the room
1x Student is using a second screen
2x Looking to the side
1x Student is making noises and singing

Reason to choose for surveillanceon distance
The lecturer has developed the exam in Remindo, an examinationapplication used frequently by lecturers of the UvA. The formative exam and thefinal exam were organised in the digital exam room of the UvA. For the resit,the digital exam room was too expensive and it was not available. Also, on thetime of the exam, the lecturer was not available. At least not the whole time.Since the lecturer has the responsibility of arranging the surveillance, hewondered if it was possible to organise a remote exam, were the students canstay at home during the exam. After discussing it within the organisation, we decidedthat it is in fact possible. Also we really wanted to do this experiment andsee if this can be a solution for resits in the future with the same problem.


The organisation of the online surveillance went well. Because it was aresit we didn’t know how many students we could expect. The lecturer had to sendan email, asking the student to indicate if they would attend the resit. This causedsome problems, because not all the students received the email.

During the exam we could see if all the students were in the exam and wemanually gave access to the exam in Remindo. Because of the new feature ofProctorExam called ‘Vigilate’, we couldmonitor the students during the exam. This is a really useful new feature,which allows us to better in control during the exam.

The communication to the students could be better. We have experiencewith ProctorExam Pro, but we mainly organised it for students who are doing anonline course. For those students it was clear what they could expect, becausethey have been notified from the beginning of the course and had all theinformation they needed to prepare for the exam.

For this resit, the students were notified quite late and didn’t receiveall the information. For example, they didn’t know that they had to clear thedesk. This caused stress at the beginning of the exam. We therefor developed astudent manual, which is a bit more elaborate than the one of ProctorExam.

Reaction of the students

What we can see in the reaction of the students is that they were notreally unhappy with the exam, but that they were maybe a bit overwhelmed withthis new way of examination. As said be before, the communication could bebetter, which didn’t allow the students to be prepared well enough. This causedstress and discomfort during the exam. They felt like they were being watchedand this made them nervous. On the other hand, having this experience also madethem think of new ways to have the exam and also some very positive reactions werestated in the survey.

“It’s very relaxed to make the exam at home”
“Itsaves time not to have to travel and there is less distraction.”

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